Shipping Policy

Last updated: September 21, 2026

Thank you for shopping with Super Kamal. We are committed to delivering your orders safely and as quickly as possible.

1. Delivery Areas

We currently deliver orders across Pakistan, including major cities and most other serviceable areas.

2. Processing Time

Orders are typically processed and dispatched within 1–2 business days after they are placed.

Orders placed on weekends or public holidays may be processed on the next business day.

3. Delivery Time

Estimated delivery times within Pakistan are:

• Major cities: 2–4 business days

• Other areas: 3–7 business days

• Remote areas: Up to 7–10 business days

Delivery times are estimates and may vary due to courier delays, weather, public holidays, high order volumes, or other circumstances beyond our control.

4. Shipping Charges

Any applicable shipping charges will be displayed at checkout before you complete your order.

We may also offer free shipping promotions from time to time.

5. Cash on Delivery (COD)

Cash on Delivery may be available for eligible locations across Pakistan.

For COD orders, payment must be made directly to the courier upon delivery.

Please make sure your delivery address and contact number are accurate when placing your order.

6. Order Tracking

Where tracking is available, tracking information will be provided after your order has been dispatched.

Please allow some time for the courier's tracking system to update.

7. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate delivery address and contact information.

If an incorrect or incomplete address results in a failed delivery, additional shipping charges may apply for re-delivery.

8. Delayed or Lost Orders

Although we work with reliable courier services, occasional delays may occur.

If your order has not arrived within the estimated delivery period, please contact us so we can assist you in checking your shipment status.

If a shipment is confirmed as lost by the courier, Super Kamal will work with the courier to resolve the issue.

9. Damaged Packages

If your package arrives damaged, please contact us as soon as possible.

We recommend taking clear photos or videos of the package and product before opening or using the item, as this may be required for a courier claim.

10. Contact Us

If you have any questions regarding shipping or your order, please contact Super Kamal through the contact information available on our website.

Thank you for shopping with Super Kamal!